FAQ : How it works
Jamendo PRO licenses
The royalty free music catalog
Find out more about Jamendo PRO
- What are the characteristics of a Jamendo PRO license?
- Jamendo PRO licenses are non-exclusive.
The price of a license is calculated according to the nature of your project, as well other parameters such as the surface of your establishment in the case of background music (for hotels, restaurants, shops...) or the distribution format of your project (TV, CD/DVD, internet...) in the case of video synchronization.
According to the chosen license and these criteria, the license price will show automatically. - Why do I need a Jamendo PRO license?
- A Jamendo PRO license legally guarantees that the commercial use you will make of the music (background music, video synchronization...) does not entail any fees to performance rights organizations (ASCAP, BMI, PRS, BUMA, SOCAN...).
Simply downloading a track from jamendo.com does not give you sufficient proof that the artist is not a member of a performance rights organization.
By purchasing a Jamendo PRO license, you will receive a certificate that you can present to these organizations' representatives in the event of an inspection.
You must purchase a commercial license in the following cases:
A) Your project is commercial
* A project is commercial if it is available for sale, if its access isn't free, if it comes with advertising, if it was created to promote a business or if you were remunerated for its creation.
* Getting background music for a public place is considered to be a commercial project.
B) Your project does not comply with the rules of Creative Commons
* Creative Commons licenses are subject to various restrictions chosen by the artists, and these restrictions must be respected:
http://www.jamendo.com/creativecommons - How can I pay for my order?
- Once your order is finalized, all you need to do is proceed to its payment in order to get access to the music.
We offer various payment options:
- You can pay directly online using a credit card via Ogone, the leader in Europe for secure online paymensts.
- You can also use a PAYPAL account. It's easy and risk-free. PayPal encrypts and protects your bank details.
- Or you can make a bank transfer. These are the details you will need to provide your bank with:
JAMENDO S.A.
76 Avenue de la Liberté
L-1930 LUXEMBOURG
Bank : ING Agence Esch. 27, rue Boltgen L-4038 Esch-sur-Alzette .
Bank account number : 14-365-181-0
IBAN : LU42 0141 4365 1810 0000
BIC : CELLLULL
TVA : LU 22234927
RCS : LUX B131144
- What is an intra-Community VAT number?
- Individual number attributed to entities subject to VAT doing operations within Europe (only EU countries).
It has usually 10 to 14 characters : country code (2 letters) plus 8 to 12 digits - Shipping costs for physical products
- How much does the delivery of multimedia devices cost?
Shipping costs of our different multimedia devices (Mp3 player, USB stick...) are paid for by the client and will vary according to the weight of the device and the client's location.
The delivery of our products is handled by P&T Luxembourg.
Jamendo cannot be held responsible for any loss, theft or damage caused to your device during its expedition. - Payment security
- For security reasons, we do not store any information regarding your credit cards. You credit card number will not be communicated to us at any time.
Every credit card payment will be made through the secured pages (SSL) of an external service.
Your data will be encrypted before it is communicated straight to the bank.
Online payment is made through a secured SSL process (Secure Socket Layer) which guarantees high level encrypting (using maximal authorized standards, at 128 bits).
Everything you need to know about royalty free music for your audiovisual projects
- The track I want is published under a BY or BY-SA Creative Commons license: why do I need to purchase a Jamendo PRO license in that case?
- Creative Commons BY and BY-SA licenses signify that the artists are not opposed to the commercial use of their music. This doesn't mean they don't wish to be paid for it.
A Jamendo PRO license legally guarantees that the commercial use you will make of the music (background music for a public place or multimedia project) will not entail any fees to be paid to performance rights organizations such as ASCAP, BMI, PRS, BUMA or SOCAN.
Simply downloading a track from Jamendo.com doesn't provide a sufficient guarantee that the artist is not a member of one of these organizations.
By purchasing a Jamendo PRO license, you will receive a certificate to present to representatives of these organizations in the event of an inspection. - Is all the music on Jamendo available for my project?
- Only the tracks by artists who chose to take part in our commercial programs are available for commercial use. These tracks constitute the Jamendo PRO catalog.
To access this catalog, simply browse through Jamendo PRO. Once you've filled in your project description (nature, theme, mode of distribution...), the list of available tracks will appear. We recommend you choose a track within this list in order to be able to use the music quickly. - I need music regularly; do you have an offer that fits my needs?
- If you need music on a regular basis for your multimedia projects, our PREMIUM subscription is for you.
This is a yearly subscription to Jamendo PRO that includes:- The immediate and unlimited download of tracks you want to use in your multimedia projects,
- The right to publish videos using Jamendo PRO tracks within the Premium license you chose (internet, TV, etc.)
- A yearly subscription with just one invoice
- A personal page with the logo of your company
- Unlimited and immediate download of the tracks for trials and/or client presentations
- The assistance of our music team to help you search for music
- No performance rights fees
- Receive a list of new tracks from the Jamendo PRO catalog every month
Contact us for more information. - How do I access the ordered tracks, and in what format will they be delivered?
- You can download the tracks directly from the Jamendo PRO platform on which you carried out your order.
The tracks are available in MP3 (192 kb/s), .wav or FLAC (compressed audio without any quality loss). - Can I use tracks from Jamendo PRO on my webradio?
- We don't have any licensing options at the moment for commercial webradios.
Most of the current webradios are non-profit and can use the music under the Creative Commons licenses.
Everything you need to know about background music for your establishment
- Can I make my own music selection?
- You can make your own selection and customize your radio stream as you wish.
Just log in to your Jamendo PRO account, download the playlist(s) you want and make your own radio.
You can then play this radio using any playback device (CD, USB stick, mp3 player, etc.). - What happens if my internet connection dies down while I'm using the Jamendo PRO player online?
- If you choose "online streaming" using our interface (Jamendo PRO player) to play the music, your internet connexion will be used.
If your connexion happens to be temporarily cut off, the Jamendo PRO player will continue playing music without any interruption! - On what criteria are our rates based?
- The price of a Jamendo PRO license varies according to the surface of the place the background music is destined for. Only the "commercial surface" is taken into account, i.e. the surface that receives customers.
For a restaurant, for example, this is the room where meals are served, excluding the kitchen. The price also varies according to the chosen options:- Delivery of the music you chose on a USB stick or MP3 player
- Intervention of our Chief of music to create a custom radio stream for you
- Integrating promotional messages in your music stream
- I run a chain of stores/restaurants, why should I turn to Jamendo PRO to get background music for my establishments?
- Music has an influence on your customers: it improves the atmosphere, peps up your staff and strengthens the image of your business. Jamendo PRO offers a sound marketing tool, with quality music streams adapted to the image of your business.
The advantage is that Jamendo PRO works exclusively with artists who are not members of any performance rights organization: by playing Jamendo PRO music in your shop or business, you are exempt from performance rights fees (paid to ASCAP, PRS, BMI, SOCAN, BUMA, etc.) and therefore save a lot of money. - Are the playlists of the PRO radio streams updated, and how often?
- The Jamendo PRO radio streams are updated daily as new artists join Jamendo PRO and our Chief of music and his team make their selections.
If you are not using the Jamendo PRO player as your playback device, we recommend you download the PRO radio streams frequently in order to enjoy these updates. - How do I plug my MP3 player into my PA system (amplifier, loudspeakers...)?
- To play music from your MP3 player, simply connect it to your PA system by using a standard stereo jack or RCA cable and plug it into your AUX input.
- How does the JamBox work?
- Get your JamBox today!
The JamBox is a small laptop computer (Asus EeePC) programmed with nothing but the Jamendo PRO player.
Just turn it on and the music plays instantly! - Can I use all the PRO radio streams?
- When you subscribe to a Jamendo PRO license, you have unlimited access to all our radio streams. You can choose the one most fitting to your business, and even change radios according to the time of day.
Simply log in using your Jamendo PRO account details and play the radios with the Jamendo PRO player, or download the radios.
Your account also enables you to play several radios at the same time. If you run a hotel for example, you can play a different stream on each floor with just one license! - How can I prove performance rights organizations I'm not doing anything wrong?
- When you subscribe to a Jamendo PRO license, you will automatically receive an exemption certificate you will simply need to show to performance rights organization representatives in the event of an inspection.
- Who are the artists played on our PRO radio streams?
- The Jamendo PRO radio streams are composed of professional artists selected by our Chief of music and his team.
Each radio offers a different musical atmosphere especially created to satisfy you and your customers. - Your radios are downloadable
- Once your subscription is finalized and paid, you will have access to all our Jamendo PRO radio streams, which you are free to download if you wish:
1. Log in to your account
2. Download the radios in MP3 using the "download the radios" link
You can then store and playback the tracks from a computer, a USB stick or an MP3 player, or even burn them on CDs.
You can even create your own selections.
It's up to you to choose the method you prefer!
The size of the radios varies between 350Mb and 1Gb. Allow 30 to 60 minutes to download one radio (the download speed also varies according to your internet connexion).
English
Français
Italiano
Español
Deutsch
Polski