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FAQ : How it works
Multimedia projectsEverything you need to know about music synchronization for your audiovisual projects
General
- What is Jamendo PRO?
- You need music for your project or background music for your establishment?
Get a Jamendo PRO commercial license today and save performance rights fees (ASCAP, BMI, PRS, BUMA, SOCAN etc.)
It's easy, cheap and it works!
Simply purchase a commercial license online.
JAMENDO PRO is:
original music from over 60 countries
- pop, jazz, lounge, electro, classical and more
a competitive offer:
- from 3 euros for music synchronization on a video
- from 96 euros a year for background music for a public place
- no fees to pay to performance rights organizations!
artists on Jamendo PRO are not members of any of these organizations
an acclaimed, simple and quick service:
- purchase online with our Jamendo PRO interface
- enjoy immediate use of the music
- delivery of an internationally recognized certificate guaranteeing you have paid all the rights to use the music - What are the types of licenses offered by Jamendo PRO?
- Jamendo PRO covers various types of commercial licenses, according to the use you want to make of the music:
Background music
Restaurants, hotels, shops...
Video synchronization
Film/TV/series/animation
Documentary/short film
Advertising/promotional film
Entertainment (TV/radio shows)
Corporate use
Background music for a website
Music on hold
Samples/remixing/compilations
Video game (console/internet)
Products/toys
- What are the characteristics of a Jamendo PRO license?
- Jamendo PRO licenses are non-exclusive.
The price of a license is calculated according to the nature of your project, as well other parameters such as the surface of your establishment in the case of background music (for hotels, restaurants, shops...) or the distribution format of your project (TV, CD/DVD, internet...) in the case of video synchronization.
According to the chosen license and these criteria, the license price will show automatically. - Why do I need a Jamendo PRO license?
- A Jamendo PRO license legally guarantees that the commercial use you will make of the music (background music, video synchronization...) does not entail any fees to performance rights organizations (ASCAP, BMI, PRS, BUMA, SOCAN...).
Simply downloading a track from jamendo.com does not give you sufficient proof that the artist is not a member of a performance rights organization.
By purchasing a Jamendo PRO license, you will receive a certificate that you can present to these organizations' representatives in the event of an inspection. This certificate is recognized by these organizations.
You must purchase a commercial license in the following cases:
A) Your project is commercial
* A project is commercial if it is available for sale, if its access isn't free, if it comes with advertising, if it was created to promote a business or if you were remunerated for its creation.
* Getting background music for a public place is considered to be a commercial project.
B) Your project does not comply with the rules of Creative Commons
* Creative Commons licenses are subject to various restrictions chosen by the artists, and these restrictions must be respected:
http://www.jamendo.com/creativecommons - Jamendo PRO: an internationally recognized service!
- Jamendo PRO licenses are used worldwide, whether for audiovisual projects or as background music for a public place. Among our latest clients, we are proud to count Carlton Hotels, the car manufacturer Skoda, Ducati motorbikes, TV channels Arte and France2, and many more!
By purchasing a Jamendo PRO license, you will receive a certificate you can present to performance rights organizations in the event of an inspection. This Jamendo PRO certificate is recognized by these organizations. - How can I pay for my order?
- Once your order is finalized, all you need to do is proceed to its payment in order to get access to the music.
We offer various payment options:
- You can pay directly online using a credit card via CETREL, the leader in Luxembourg for secure online paymensts.
- You can also use a PAYPAL account. It's easy and risk-free. PayPal encrypts and protects your bank details.
- Or you can make a bank transfer. These are the details you will need to provide your bank with:
JAMENDO S.A.
41 avenue de la gare
L-1611 LUXEMBOURG
Bank: ING Esch agency. 27, rue Boltgen L-4038 Esch-sur-Alzette, Luxembourg
Account number: 14-365-181-0
IBAN: LU42 0141 4365 1810 0000
BIC: CELLLULL
VAT #: LU 22234927
Trade registry: LUX B131144
- What is an intra-Community VAT number?
- Also called "Value added tax registration number in the UK", it is an individual number attributed to all businesses subject to VAT operate commercially within the European Union. It contains between 5 and 13 characters (letters and digits).
- What is the trade register number?
- A trade register number is attributed to all businesses by local trade authorities when they are created, whatever their legal structure. It is a national identification number that is persistent as long as the business exists.
- What is CETREL?
- CETREL is a bank in Luxembourg with over 20 years of experience in the field of electronic payments.
As a leader in credit card management in Luxembourg, Cetrel offers a wide array of solutions for electronic payments.
Cetrel ensures the safety and reliability of payment operations for credit card emitters as well as for retailers who accept them.
The expertise developed and constantly improved since the foundation of Cetrel in 1985 led the company to gather numerous clients, in and outside of Luxembourg these last few years.
Website: cetrel.lu - Description of the different project types
- Here are a few « type » category examples.
- Motion picture/TV movie/series/animation
- Audiovisual project/film/credits theme/3D animation movie...
- Documentary/short film
- Audiovisual project/PowerPoint presentation/slideshow...
- Advertising/promotional video
- Presentation video/promotion of a product, a service, a touristic destination...
- Entertainment (TV/radio show)
- Soundtrack for a show or program broadcasted on TV or radio/credits theme...
- Internet
- Soundtrack for a website (using an integrated player for example).
- Music on hold
- Hold music for a company's phone lines.
- Samples/remixes/compilations
- Commercial use of the music in the form of a sample or remix.
Integration of the music in a compilation that can be published in any format (CD/DVD/online...), destined for sale. - Video games (console/online)
- Soundtrack for a video game, a flash animation, an iPhone application...
- Products & toys
- Integration of the music in a toy or product (audio guide, pre-charged MP3 player...). These products being destined for sale.
- Corporate use
- Video/PowerPoint presentation/slideshow presented to the employees or clients of a company...
- Slideshow
- select the type "Corporate use" or "Documentary/short film".
- PowerPoint presentation
- select the type "Corporate use" or "Documentary/short film".
- Podcast
- select the type "Corporate use" or "Documentary/short film".
- Audio guide
- select the type "Product/toy": you are integrating the music in a device that will be sold.
- Compilation
- select the type "Samples/remixes/compilations": the compilation can be published in any format and is destined for sale.
- Motion picture/TV movie/series/animation
- Shipping costs for physical products
- How much does the delivery of multimedia devices cost?
Shipping costs of our different multimedia devices (Mp3 player, USB stick...) are paid for by the client and will vary according to the weight of the device and the client's location.
The delivery of our products is handled by P&T Luxembourg.
Jamendo cannot be held responsible for any loss, theft or damage caused to your device during its expedition. - Confidentiality policy
- Jamendo respects your right to privacy and conforms to laws and regulations regarding the protection of your personal information.
No personal information is collected without your consent nor shared with any third parties.
You have the right to access, modify, correct or delete any data concerning you.
For security reasons, Jamendo does not store any information regarding your credit cards. For that reason, you will have to enter your codes and numbers again every time you make a purchase. - Payment security
- For security reasons, we do not store any information regarding your credit cards. You credit card number will not be communicated to us at any time.
Every credit card payment will be made through the secured pages (SSL) of an external service.
Your data will be encrypted before it is communicated straight to the bank.
Online payment is made through a secured SSL process (Secure Socket Layer) which guarantees high level encrypting (using maximal authorized standards, at 128 bits). - How is it possible to be exempt of performance rights fees (paid to ASCAP, PRS, BMI, SOCAN, etc.)?
- Jamendo PRO guarantees the legality of all its commercial licenses:
The free music provided by Jamendo PRO for your public place or multimedia project is not subject to any performance rights (paid to ASCAP, PRS, BMI, SOCAN...), in all legality: the artists in our catalog chose not to belong to any collective rights society.
Jamendo PRO provides a certificate (PDF document you can download and print) certifying your right to use the music within your Jamendo PRO license contract.
In the case of the use of music in a multimedia project, the Jamendo PRO license serves as a certificate.
This certificate is legally acknowledged by performance rights organization. It attests that you do not have to pay any fees to them. - A music team at your disposal
Patrick Haour
Chief of music
"We pick out the best artists among those who join Jamendo PRO. We base our selection on strict criteria such as sound quality and catalog diversity. This way, we can offer you the best of Jamendo PRO. If you can't find what you're looking for, my team and myself are at your disposal to assist you in your search".- Professional and independent artists
- The artists present on Jamendo PRO are not members of any performance rights organization (such as ASCAP, BMI, PRS, BUMA, etc.), therefore the use of their music does not entail any fees to pay to these organizations.
There are numerous independent artists who choose not to be a part of any collective rights management system, from the humble amateur to the most professional. This doesn't keep their music from being of great quality, nor certain artists from managing their careers with extreme professionalism.
As they do not necessarily wish their music to enter the public domain, they often choose to resort to Creative Commons licenses, which offer a certain level of protection to their works.
Such is the case with the artists on Jamendo PRO. - Quality music selections
- Our Chief of music Patrick Haour and his team have an extensive knowledge of the Jamendo PRO catalog and are incessantly on the lookout for the best artists that compose it, in every genre.
This enables them to offer you music selections adapted to your needs and your aesthetic. And also to constantly update the playlists of our background music service (the "Jamendo player"), adding new tracks daily by artists joining Jamendo PRO.
Whether it be for occasional audiovisual synchronizations or for constantly playing background music in shops and businesses, we offer a guarantee of quality service thanks to a team of music professionals. - Why purchase a license?
- To make sure your use of the music is perfectly legal by paying a licensing fee and to be able to present a license to performance rights organization representatives in the event of an inspection.
Jamendo PRO deals with collecting and distributing 50% of all its revenue to the artists according to the licenses sold. - Save performance rights fees
- Contrary to popular belief, registering to a performance rights organization (such as ASCAP, PRS, BMI, SOCAN...) is not mandatory for artists.
The artists who are on Jamendo PRO chose an alternative mode of distribution for their music: they chose not to enter the collective rights system.
Therefore, the use and broadcasting of their music does not entail any performance rights fees.
Jamendo PRO deals with collecting and distributing 50% of all its revenue to the artists according to the licenses sold. - The Jamendo PRO guarantee
- Your license guarantees your right to use and diffuse the music purchased on Jamendo PRO.
If you play the music in your shop or business, your license and certificate will serve as a proof of legality in the event of an inspection by performance rights organization representatives.
For music synchronization on a multimedia project, your license certifies your right to use the music. - What project type and theme must I fill in to begin ordering?
- After having chosen the track(s) you want for your project in "Music licenses for your multimedia project" on www.jamendo.pro, you will need to specify:
- the type of your project : where will the music be used?
- In a video?
- On a website?
- In a promotional film?
- In a documentary?
- In a video game?
- The theme of your project: please indicate the theme that best describes your project.
You'll find here a list of various types of projects
Example: you need music for a documentary about wildlife in Southern Africa. It will be broadcasted on local TV and distributed internationally in DVD.- Type: documentary/short film
- Theme : wildlife
- Distribution : cable/satellite TV / VOD, CD/DVD
- Territory : international
- the type of your project : where will the music be used?
Multimedia projects
- The track I want is published under a BY or BY-SA Creative Commons license: why do I need to purchase a Jamendo PRO license in that case?
- Creative Commons BY and BY-SA licenses signify that the artists are not opposed to the commercial use of their music. This doesn't mean they don't wish to be paid for it.
A Jamendo PRO license legally guarantees that the commercial use you will make of the music (background music for a public place or multimedia project) will not entail any fees to be paid to performance rights organizations such as ASCAP, BMI, PRS, BUMA or SOCAN.
Simply downloading a track from Jamendo.com doesn't provide a sufficient guarantee that the artist is not a member of one of these organizations.
By purchasing a Jamendo PRO license, you will receive a certificate to present to representatives of these organizations in the event of an inspection. This Jamendo PRO certificate is recognized by these organizations. - My project is non commercial: do I have to purchase a license?
- Students/private individuals: our rates adapt to the characteristics of your project and your budget. The rate for the publication of a video on the internet (YouTube, Dailymotion, etc.) starts at €4 (plus tax).
Rate for a documentary video posted online, with a budget under €100, in one episode, length of use: 1 year. - Is all the music on jamendo available for my project?
- Only the tracks by artists who chose to take part in our commercial programs are available for commercial use. These tracks constitute the Jamendo PRO catalog.
To access this catalog, simply browse through Jamendo PRO. Once you've filled in your project description (nature, theme, mode of distribution...), the list of available tracks will appear. We recommend you choose a track within this list in order to be able to use the music quickly. - A track I wanted is not available for my project: what do I do?
- If you wish to use a track by a Jamendo artist who is not on Jamendo PRO, the artist will be automatically contacted with the specifics of your project.
Of course, the artist is free to accept or refuse the licensing offer.
In the event of a refusal or without a timely answer, we recommend you search another track on Jamendo PRO or contact our Chief of music and his team so that they can suggest the best suited music for you. - I need music regularly: do you have an offer that fits my needs?
- If you need music on a regular basis for your multimedia projects, our PREMIUM subscription is for you.
This is a yearly subscription to Jamendo PRO that includes:- The immediate and unlimited download of tracks you want to use in your multimedia projects,
- The right to publish videos using Jamendo PRO tracks withing the Premium license you chose (internet, TV, etc.)
- A yearly subscription with just one invoice
- A personal page with the logo of your company
- Unlimited and immediate download of the tracks for trials and/or client presentations
- The assistance of our music team to help you search for music
- No performance rights fees
- Receive every month a list of new tracks in the Jamendo PRO catalog
Contact us for more information. - How do I access to the ordered tracks, and in what format will they be delivered?
- You can download the tracks directly from the Jamendo PRO platform on which you carried out your order.
The tracks are available in MP3 (192 kb/s), .wav or FLAC (compressed audio without any quality loss). - What tools do I have at my disposal on Jamendo PRO to find tracks that fit my project?
- An advanced multi-criteria search engine (tempo, vocals, language...) is available to help you choose the tracks best suited for your multimedia project.
Need inspiration? Our Chief of music and his team are there to assist you.
You can also draw from our themed selections (club/dance, pop, soundtrack, etc...) - Can I use tracks from Jamendo PRO in educational or non-profit projects?
- Yes, you can use music from Jamendo PRO free of charge for educational or non-profit projects, but only if:
- The project is not something put up for sale, its access is free, it does not convey any advertising, was not created to promote a product or business and you were not remunerated to create it.
- It conforms to Creative Commons licenses.
- Can I use tracks from Jamendo PRO on my webradio?
- Yes, we offer a yearly license fee enabling you to use all the music available on Jamendo PRO on your webradio.
Just contact us and give us the specifics of your webradio and we will draft you a quote. - What kind of music can I find on Jamendo PRO?
- The Jamendo PRO catalog is first and foremost, quality music by professional artists.
It is also a vast choice of tracks covering all possible music genres and styles, from classical to electro to instrumental music.
Finally, it is the possibility to choose the track best suited for your project yourself (by listening to samples online). You can also draw from the selections ("The best of Jamendo PRO") made by our Chief of music and his team. - What kinds of uses can be made of the tracks available on Jamendo PRO?
- The following uses are possible when you purchase the appropriate license on Jamendo PRO:
- Film, TV, series, animation
E.g.: TV movie, motion picture, animated movie/3D - Documentary, short film
E.g.: video documentary, TV report, Powerpoint presentation, slideshow - Advertising, promotional video
E.g.: promotional film for a product or service - Entertainment (TV/radio show)
E.g.: credits music, background music - Website
E.g.: background music for a blog or website - Music on hold
E.g.: on hold music for your business phones - Samples/remixes/compilations
E.g.: use of a track (as a sample, remix or original version) in a compilation destined for sale - Video games
E.g.: Background music for a video game, a flash animation or an iPhone application - Corporate film
E.g.: Video/Powerpoint presentation/slideshow presented to the employees or clients of a company
- Film, TV, series, animation
- Why purchase a Jamendo PRO license?
- The Jamendo PRO is:
- Quality music by professional artists
- Exemption of performance rights fees
- Licensing rates adapted to your project
- Why is it important that you provide us with accurate information about your project (budget, distribution...)?
- It is important to declare truthful information about your project so that your license is legally valid. This information will be included in your Jamendo Pro license. In the event of an inspection, if you have given false information, especially regarding the global budget of your project, your license will not be valid. Please note that the global budget of a project includes production, promotion and distribution costs. In case of doubt, please contact us.
- Rates for students and private individuals
- Our rates adapt to the specifics of your project, as well as your budget.
For example, the licensing price for the publication of a video on the internet (YouTube, Dailymotion, Vimeo...) starts at only €4! - What does "global budget of your project" mean?
- The global budget of a project comprises all costs related to its production: salaries, equipment rental, editing, technical development, CD or DVD pressing, etc.
The term "global budget" refers only to the part of the project for which the music from Jamendo PRO is intended.
For example, you or your client have a project involving the creation of a website and a video game. You wish to use music exclusively in the video game. In that case, you will only consider the "video game" part of your project to calculate your global budget.
Shops and businesses
- Getting my background music from Jamendo PRO: what are the advantages?
- Jamendo PRO is a large choice of quality musical atmospheres to serve as background music for your establishment
The musical atmosphere of your choice
- pop, rock, lounge, jazz, electro, classical and more
- no ads and no interruptions
- updated drawing from 16,000 album catalog
Exemption of performance rights organization fees (ASCAP, BMI, PRS, BUMA, SOCAN...) Legal conformity guaranteed by the delivery of a certificate Many clients have already joined us!
Competitive rates Get a Jamendo PRO background music license from 96 euros a year ! - I purchased a commercial license for the background music of my establishment: how do I play the music?
- Jamendo PRO offers playback solutions adapted to your needs
- online streaming
- download (MP3 192 kB/s) or delivery on CD
- delivery on a USB stick or a pre-charged MP3 player
- Can I incorporate my business's advertisement messages in the PRO radio streams?
- If you wish to do so, you may add to your favorite radio stream your own promotional messages, audio jingles, etc.
This is however a charged option. For more information and a quote, please contact us. - How can I prove performance rights organizations I'm not doing anything wrong?
- When you subscribe to a Jamendo PRO license, you will automatically receive an exemption certificate you will simply need to show to performance rights organization representatives in the event of an inspection.
- How can I play the PRO radio streams as background music in my business?
- Many solutions are available, according to your needs and the equipment you have on location.
If you have a computer with internet access, you may:- Listen online (Jamendo PRO player): just stream the music directly from the Jamendo PRO interface. To do that, simply click "Launch Jamendo PRO player" on top of any page and log in.
- Download and install the Jamendo PRO player on your computer. Updates will then be automatically carried out whenever you are connected to the internet.
- 30 audio CDs containing your favorite music selections.
- A USB stick or MP3 player pre-charged with the PRO radios you want.
- Use our brand new JamBox! It is a small laptop computer (Asus EeePC) equipped with Jamendo PRO specific software. Simply turn it on and the music plays (you don't need an internet connexion).
- Who are the artists played on our PRO radio streams?
- The Jamendo PRO radio streams are composed of professional artists selected by our Chief of music and his team.
Each radio offers a different musical atmosphere especially created to satisfy you and your customers. - Can I use all the PRO radio streams?
- When you subscribe to a Jamendo PRO license, you have unlimited access to all our radio streams. You can choose the one most fitting to your business, and even change radios according to the time of day.
Simply log in using your Jamendo PRO account details and play the radios with the Jamendo PRO player, or download the radios.
Your account also enables you to play several radios at the same time. If you run a hotel for example, you can play a different stream on each floor with just one license! - Can I make my own music selection?
- You can make your own selection and customize your radio stream as you wish.
Just log in to your Jamendo PRO account, download the playlist(s) you want and make your own radio.
You can then play this radio using any playback device (CD, USB stick, mp3 player, etc.). - How does the JamBox work?
- Get your JamBox today!
The JamBox is a small laptop computer (Asus EeePC) programmed with nothing but the Jamendo PRO player.
Just turn it on and the music plays instantly! - How do I plug my MP3 player into my PA system (amplifier, loudspeakers...)?
- To play music from your MP3 player, simply connect it to your PA system by using a standard stereo jack or RCA cable and plug it into your AUX input.
- Are the playlists of the PRO radio streams updated, and how often?
- The Jamendo PRO radio streams are updated daily as new artists join Jamendo PRO and our Chief of music and his team make their selections.
If you are not using the Jamendo PRO player as your playback device, we recommend you download the PRO radio streams frequently in order to enjoy these updates. - I run a chain of stores/restaurants, why should I turn to Jamendo PRO to get background music for my establishments?
- Music has an influence on your customers: it improves the atmosphere, peps up your staff and strengthens the image of your business. Jamendo PRO offers a sound marketing tool, with quality music streams adapted to the image of your business.
The advantage is that Jamendo PRO works exclusively with artists who are not members of any performance rights organization: by playing Jamendo PRO music in your shop or business, you are exempt of performance rights fees (paid to ASCAP, PRS, BMI, SOCAN, BUMA, etc.) and therefore save a lot of money. - What does the Jamendo PRO background music service for shops and businesses include?
- The Jamendo PRO music pack includes:
- Unlimited access to our 7 PRO radio streams
- Online streaming (using the Jamendo PRO player)
- The possibility to download all the PRO radio streams
- The possibility to download the Jamendo PRO player and install it on your computer
- Daily updates of the PRO radio streams
- An exemption certificate for performance rights fees
- On what criteria are our rates based?
- The price of a Jamendo PRO license varies according to the surface of the place the background music is destined for. Only the "commercial surface" is taken into account, i.e. the surface that receives customers.
For a restaurant, for example, this is the room where meals are served, excluding the kitchen. The price also varies according to the chosen options:- Delivery of the music you chose on a USB stick, CDs or MP3 player
- Intervention of our Chief of music to create a custom radio stream for you
- Integrating promotional messages in your music stream
- If you choose "online streaming" using our interface (Jamendo PRO player) to play the music, your internet connexion will be used.
If your connexion happens to be temporarily cut off, the Jamendo PRO player will continue playing music without any interruption! - Is it possible to get a custom PRO music stream for my company?
- If you want a custom radio stream adapted to your needs (music and/or promotional messages) without having to search for the music yourself, our Chief of music and his team are at your disposal (charged option).
To get a quote or for more information, please contact us. - Your radios are downloadable
- Once your subscription is finalized and paid, you will have access to all our Jamendo PRO radio streams, which you are free to download if you wish:
1. Log in to your account
2. Download the radios in MP3 using the "download the radios" link
You can then store and playback the tracks from a computer, a USB stick or an MP3 player, or even burn them on CDs.
You can even create your own selections.
It's up to you to choose the method you prefer!
The size of the radios varies between 350Mb and 1Gb. Allow 30 to 60 minutes to download one radio (the download speed also varies according to your internet connexion). - Our musical atmospheres
- Lounge: Relaxing music for a contemporary ambiance and a classy atmosphere.
Pop/songwriting: Pop songs and acoustic songwriting for today.
Jazz: Swing, be-bop and smooth vibes.
Instrumental: Soft tunes with no vocals; just plain music.
Electro: 100% electronic music, for that trendy atmosphere.
Ambient pop: A mix of pop and lounge music: modern yet laid-back.
Classical: Classical music of the highest quality.
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